All luggage check-in has been suspended at Heathrow‘s new £4.3bn Terminal 5, after cancelled flights and baggage delays blighted its opening day.
British Airways, which has sole use of the terminal, cancelled 34 flights due to “teething problems” and was later forced to stop luggage check-in. Technical difficulties have also led to baggage delays of up to four hours.
BA blamed the glitches on problems with “staff familiarisation”, which had a knock-on effect on bags and flights. In a day of problems at the new terminal, airport operator BAA said a baggage belt had stopped working, meaning a halt to check-in for passengers with bags.
Not a good day for flying to Heathrow but then which is ever a good day and how much this new terminal has helped?